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Book Cover
Book
Author Dawson, Patrick.

Title Quality management : the theory and practice of implementing change / Patrick Dawson and Gill Palmer
Published Melbourne : Longman Australia, 1995

Copies

Location Call no. Vol. Availability
 WATERFT BUSINESS  658.5620994 Daw/Qmt  AVAILABLE
Description xii, 219 pages : illustrations ; 24 cm
Summary The quality management movement is a major development affecting management practice. This book describes eight detailed company case studies and analyses the implications of quality management for management theory and for the process of organisational change
Notes For tertiary students
Includes index
Bibliography Bibliography: pages 203-214
Subject Organizational change -- Australia -- Case studies.
Organizational change -- Australia.
Total quality management -- Australia -- Case studies.
Total quality management -- Australia.
Total quality management.
Author Palmer, Gill.
ISBN 0582908841