Description |
ix, 376 pages, 40 unnumbered pages : color illustrations ; 28 cm |
Contents |
1. Goods, services, and operations management -- 2. Value chains -- 3. Measuring performance in operations -- 4. Operations strategy -- 5. Technology and operations management -- 6. Goods and service design -- 7. Process selection, design, and analysis -- 8. Facility and work design -- 9. Supply chain design -- 10. Capacity management -- 11. Forecasting adn demand planning -- 12. Managing inventories -- 13. Resource management -- 14. Operations scheduling and sequencing -- 15. Quality management -- 16. Quality controll and SPC -- 17. Lean operating systems -- 18. Project management -- Supplementary chapters (on premium website) : A. Work measurement, learning curves, and standards -- B. Queuing analysis -- C. Modeling using linear programming -- D. Simulation -- E. Decision analysis |
Notes |
Forty unnumbered pages at end are removeable review cards |
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Title from cover |
Bibliography |
Includes bibliographical references (pages 363-368) and index |
Subject |
Business logistics.
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Operations research.
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Organizational effectiveness.
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Production management.
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Author |
Evans, James R. (James Robert), 1950-
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LC no. |
2009930959 |
ISBN |
053874555X |
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0538745568 |
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9780538745550 (student book only) |
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9780538745567 (student edition pkg.) |
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