Title Continuous process improvement : a practical guide to improving processes for measurable results / Richard Y. Chang

Published Irvine, Calif. : R. Chang Associates, [1993] ©1993

Copies

Location	Call no.	Vol.	Availability
MELB	658.5 Cha/Cpi		AVAILABLE

Description vii, 109 pages : illustrations ; 26 cm Series Quality improvement series A practical guidebook Quality improvement series. Practical guidebook. Contents Machine derived contents note: Introduction. -- What is CPI? -- Applying A Systematic CPI Model. -- One Company's Approach to CPI. -- Phase One: Select. -- Phase Two: Analyze. -- Phase Three: Measure. -- Phase Four: Improve. -- Phase Five: Evaluate. -- Summary. -- Appendix A: Interviewing Your Customer. -- Appendix B: Applying The SAMIE Model Subject Production management. Quality control. LC no. 99061845 ISBN 1883553067

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