| Description |
xv, 208 pages ; 22 cm |
| Series |
Haworth marketing resources |
|
Haworth marketing resources.
|
| Contents |
Foreword / Larry Barton -- Ch. 1. The Manager's Dilemma -- Ch. 2. The High-Risk Profile: How to Identify Potentially Violent Employees -- Ch. 3. The Actors: Employees Who Act Primarily on the Basis of Their Emotions -- Ch. 4. The Fragmentors: Employees Who See No Continuity Between Actions and Results -- Ch. 5. The Me-Firsts: Employees Who Focus Almost Exclusively on Their Own Needs -- Ch. 6. The Wooden Sticks: Employees Who Approach Life Inflexibly -- Ch. 7. The Mixed-Messengers: Employees Who Behave in Passive-Aggressive Ways -- Ch. 8. The Escape Artists: Employees Who Avoid Reality -- Ch. 9. The Shockers: Employees Whose Behaviors Change Suddenly, Dramatically, and/or for the Worse -- Ch. 10. The Strangers: Employees Who Behave in Remote or Withdrawn Ways -- Ch. 11. What You Must- and Must Not- Do as a Manager When Employees Behave in High-Risk Ways -- Ch. 12. How Managers Unknowingly Encourage High-Risk Behaviors |
| Summary |
Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do - and what not to do - to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes what managers must and must not do when they see these "clues" in an employee's behavior and how to create and maintain a work environment that is more likely to protect everyone |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Also issued online |
| Subject |
Violence in the workplace.
|
| LC no. |
96004070 |
| ISBN |
078900075X |
|
0789001004 |
|
