Description |
x, 463 pages : illustrations ; 26 cm |
Contents |
Ch. 1. The communication process : an introduction -- Ch. 2. Organizational communication -- Ch. 3. Improving interpersonal relationships -- Ch. 4. Effective listening -- Ch. 5. Nonverbal communication in the organization -- Ch. 6. Overcoming obstacles to communication in organizations -- Ch. 7. Basic information for all types of interviews -- Ch. 8. The employment interview -- Ch. 9. Small-group communication and problem solving -- Ch. 10. Participation and leadership in teams -- Ch. 11. Informative presentations -- Ch. 12. Researching, supporting, and delivering your ideas -- Ch. 13. Professional visual aids -- Ch. 14. Persuasive presentations : individual or team |
Summary |
"Learn to communicate successfully in today's business world with Communicating for Results. This best-selling text introduces you to all of the basic concepts and techniques you need to know - from organizational theory to strategies for critical listening - to give you a competitive edge in any business situation, whether you're interviewing, making a presentation, or taking on your first leadership position. And, to help you apply what you've learned to the real world, this edition features "It Really Works" boxes that illustrate a person or company using a skill discussed, case studies, real-life ethics dilemmas, and extensive online sample speeches and video clips selected by the author for their particular relevance to today's business world."--BOOK JACKET |
Bibliography |
Includes bibliographical references (pages 433-452) and indexes |
Subject |
Communication in management.
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LC no. |
2006940430 |
ISBN |
0495095842 paperback |
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9780495095842 paperback |
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