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Book
Author Smith, Geoff, 1938-

Title Leading the professionals : how to inspire & motivate professional service teams / Geoff Smith
Published London ; Sterling, VA : Kogan Page, 2004

Copies

Location Call no. Vol. Availability
 MELB  658.4092 Smi/Ltp  AVAILABLE
Description viii, 255 pages ; 24 cm
Contents 1. Leadership, management and self-awareness -- 2. What leaders of professionals do: An overview -- 3. Devoting the time and energy to lead successfully -- 4. Direction: Objectives, values, strategy and change -- 5. Communications: Getting the message across, listening and creating the right climate -- 6. Motivation: Creating the conditions for outstanding performance -- 7. Coaching: Helping team members to get the best out of themselves -- 8. Teamwork: Getting the best out of people working together -- 9. Difficulties: Resolving poor performance, interpersonal conflicts and crises -- 10. Results: Assessing team and individual performance -- 11. Selection: Getting the right people into the jobs -- 12. Early days: Helping new people to fit in and nurturing trainees -- 13. Leading project teams -- 14. Influencing colleagues and clients -- 15. Leadership exercises
Summary "In Leading the Professionals, Geoff Smith gives much-needed advice to those who have to lead teams of such individuals, whether in law and accountancy firms, advertising agencies, design businesses, TV production units, architectural practices, R&D, education or public sector organizations. He shows how to meet the challenge of fostering and maintaining a well-coordinated high-performance team capable of achieving clear business objectives. The key, he says, is in a light touch - encouraging and supporting rather than directing and controlling."
Bibliography Includes bibliographical references and index
Notes Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro)
Subject Leadership.
Supervision of employees.
Employee motivation.
Professional employees.
Personnel management.
Author Books24x7, Inc.
LC no. 2003021967
ISBN 0749439963