1. Effectiveness in management development / Alan Mumford -- 2. Planning management development / Tony Vineall -- 3. Diagnosing needs / Andrew Stewart -- 4. Performance appraisal / Andrew Stewart -- 5. Managing career choices / Charles Margerison -- 6. Defining managerial skills and competences / Wendy Hirsh and Marie Strebler -- 7. Styles of learning / Peter Honey -- 8. Self-Managed Learning / Ian Cunningham -- 9. Development work and the learning spiral / John Morris -- 10. Management Learning Contracts / George Boak -- 11. Mentoring and coaching / David Clutterbuck and Bernard Wynne -- 12. Facilitating management learning with interactive video / Don Binsted and Sue Armitage -- 13. An in-house senior managers' programme for organizational change / Bruce Nixon -- 14. Action learning - a questioning approach / Jean Lawrence -- 15. Learning design for effective executive programmes / Jim Butler -- 16. Using the outdoors / John Teire
17. Business strategy and international people development in ICL / Andrew Mayo -- 18. Assessing for competence at Safeway Stores plc / Mike Stringfellow -- 19. Making it happen / Ed Moorby -- 20. The cultural contexts / Bob Garratt -- 21. Handling cultural diversity / David Ashton -- 22. Cultural pitfalls of international alliances and culture-bridging strategies / Irene Rodgers -- 23. Developing women managers / Judi Marshall -- 24. Management development and organization development / Graham M. Robinson -- 25. The role of the management development specialist / Tony Pont -- 26. Team-Building / Bill Critchley and David Casey -- 27. Evaluation / Peter Bramley -- 28. Choosing resources / Michael Abrahams