| Description |
xxiv, 317 pages : illustrations ; 27 cm |
| Series |
Information quality management series |
|
Information quality management series.
|
| Contents |
Ch. I. Galaxy's data quality program : a case study / Eric Infeld and Laura Sebastian-Coleman -- Ch. II. Information quality function deployment / Latif Al-Hakim -- Ch. III. Customer investigation process at Credit Suisse : meeting the rising demands of regulators / Daniel Maier, Thomas Muegeli and Andrea Krejza -- Ch. IV. Assessing mass consumer information quality requirements using conjoint analysis / Elizabeth M. Pierce -- Ch. V. Applying name knowledge to information quality assessments / Kimberly D. Hess and John R. Talburt -- Ch. VI. Information quality : how good are off-the-shelf DBMS? / Felix Naumann and Mary Roth -- Ch. VII. Management of data streams for large-scale data mining / Jon R. Wright, Gregg T. Vesonder and Tamraparni Dasu -- Ch. VIII. Metadata quality problems in federated collections / Besiki Stvilia, Les Gasser and Michael B. Twidale -- Ch. IX. Analyzing information quality in virtual networks of the services sector with qualitative interview data / Helina Melkas -- Ch. X. Quality measures and the information consumer / Mikhaila S. E. Burgess, W. Alex Gray and Nick J. Fiddian -- Ch. XI. DQ options : evaluating data quality projects using real options / Monica Bobrowski and Sabrina Vazquez Soler -- Ch. XII. Purpose-focused view of information quality : teleological operations research-based approach / Zbigniew J. Gackowski |
| Summary |
"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Information technology -- Management.
|
|
Information resources management -- Quality control.
|
|
Database management -- Quality control.
|
|
Service industries -- Information technology -- Quality control.
|
| Author |
Al-Hakim, Latif, 1946-
|
|
IGI Global.
|
| LC no. |
2006019120 |
| ISBN |
159904420X hardcover |
|
1599044218 softcover |
|
1599044226 ebook |
|
