| Description |
xvii, 526 pages : illustrations ; 25 cm |
| Contents |
1. The Need for Business Improvement -- 2. The Overall Statistical Thinking Approach -- 3. Understanding Business Processes -- 4. Process Improvement and Problem-Solving Strategies -- Introduction to Microsoft Excel -- 5. Process Improvement and Problem-Solving Tools -- Introduction to Minitab -- Introduction to JMP -- 6. Building and Using Models -- 7. Using Process Experimentation to Build Models -- 8. Applications of Statistical Inference Tools -- 9. The Underlying Theory of Statistical Inference -- 10. Summary and Path Forward -- App. A. Effective Teamwork -- App. B. Presentations and Report Writing -- App. C. More on Surveys -- App. D. More on the Six Sigma Improvement Approach -- App. E. More on Design of Experiments -- App. F. More on Inference Tools -- App. G. More on Probability Distributions -- App. H. Process Design (Reengineering) -- App. I. t Critical Values -- App. J. Standard Normal Probabilities (Cumulative z Curve Areas) |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Commercial statistics.
|
| Author |
Snee, Ronald D.
|
| LC no. |
00048428 |
| ISBN |
0534381588 alkaline paper |
|
