Title Process management : why project management fails in complex decision making processes / by Hans de Bruijn, Ernst ten Heuvelhof and Roel in't Veld

Published Boston ; London : Kluwer Academic, [2002] ©2002

Copies

Location	Call no.	Vol.	Availability
W'PONDS	658.403 Bru/Pmw		AVAILABLE

Description 171 pages : illustrations ; 25 cm Contents 1. Prologue -- Pt. I. Introduction to Process Design and Process Management -- 2. Positioning the Process Approach -- Pt. II. Process Architecture -- 3. Designing a Process -- 4. The Process Architect in Action: Making a Process Design -- Pt. III. Managing the Process -- 5. The Process Manager and the Openness of Decision Making -- 6. Process Management and the Protection of the Parties' Core Values -- 7. The Process Manager and the Speed of Decision Making -- 8. The Process Manager and the Substance of Decision Making Bibliography Includes bibliographical references and index Subject Project management -- Decision making. Author Heuvelhof, E. F. ten (Ernst F.) Veld, R. J. in 't. LC no. 2002042853 ISBN 1402073313 :

  Permalink