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Mark   Medium Year
658.4013 Int/Qms 2008 : Quality management systems : requirements     
      Quality management systems : requirements W'PONDS  Book 2000
658.4013 Kan/Mbe : Measuring business excellence / Gopal K. Kanji     
      Measuring business excellence / Gopal K. Kanji W'BOOL  Book 2002
658.4013 Kel/Ssd : Six Sigma demystified / Paul Keller     
      Six Sigma demystified / Paul Keller MELB  Book 2005
658.4013 Lat/Odd 2006 : Organization diagnosis, design, and transformation / John Latham and John Vinyard with forewards by David Spong, John P. Evans, Mary Jean Ryan     
      Organization diagnosis, design, and transformation / John Latham and John Vinyard with forewards by David Spong, John P. Evans, Mary Jean Ryan MELB  Book 2006
658.4013 Mac/Bab : Benchmarking and best practice in Australia : progress in the top 500 enterprises / by Johanna Macneil, Malcolm Rimmer & Jonathon Testi     
      Benchmarking and best practice in Australia : progress in the top 500 enterprises / by Johanna Macneil, Malcolm Rimmer & Jonathon Testi MELB  Book 1993?
658.4013 Mar/Dyc : Driving your company's value : strategic benchmarking for value / Michael J. Mard ... [and others]     
      Driving your company's value : strategic benchmarking for value / Michael J. Mard ... [and others] MELB  Book 2004
658.4013 Mcd/Pea 2013 : Program evaluation and performance measurement : an introduction to practice / James C. McDavid, Irene Huse, Laura R.L. Hawthorn     
      Program evaluation and performance measurement : an introduction to practice / James C. McDavid, Irene Huse, Laura R.L. Hawthorn WATERFT  Book 2013
658.4013 Mil/Bpm : Business process management : business rules approach, business intelligence, enterprise architecture, enterprise resource planning, information security policies, event-driven process chain / Frederic P. Miller, Agnes F. Vandome, John McBrewster (ed.)     
      Business process management : business rules approach, business intelligence, enterprise architecture, enterprise resource planning, information security policies, event-driven process chain / Frederic MELB  Book 2009
658.4013 Nee/Ppt : The performance prism : the scorecard for measuring and managing stakeholder relationships / Andrew Neely, Chris Adams and Mike Kennerly     
      The performance prism : the scorecard for measuring and managing stakeholder relationships / Andrew Neely, Chris Adams and Mike Kennerly MELB  Book 2002
658.4013 Odo/Pss : Practical six sigma / Jonathan O'Donnell-Young and Rudy Pilotto     
      Practical six sigma / Jonathan O'Donnell-Young and Rudy Pilotto MELB  Book 2006
658.4013 Pan/Ssl : The Six Sigma leader : how top executives will prevail in the 21st century / by Peter Pande     
      The Six Sigma leader : how top executives will prevail in the 21st century / by Peter Pande WATERFT  Book 2007
658.4013 Par/Kpi    
      Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter MELB, WATERFT   Book 2007
      Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter MELB, WATERFT   Book 2007
658.4013 Pul/Pma : Performance management : a new approach for driving business results / Elaine D. Pulakos     
      Performance management : a new approach for driving business results / Elaine D. Pulakos MELB  Book 2009
658.4013 Rad/Ctp : Challenging the performance movement : accountability, complexity, and democratic values / Beryl A. Radin     
      Challenging the performance movement : accountability, complexity, and democratic values / Beryl A. Radin MELB  Book 2006
658.4013 Ram/Tps : TPS-Lean Six Sigma : linking human capital to Lean Six Sigma : a new blueprint for creating high performance companies / by Hubert K. Rampersad and Anwar El-Homsi     
      TPS-Lean Six Sigma : linking human capital to Lean Six Sigma : a new blueprint for creating high performance companies / by Hubert K. Rampersad and Anwar El-Homsi MELB  Book 2007
658.4013 Rei/Cco : Controlling : concepts of management control, controllership, and ratios / Thomas Reichmann     
      Controlling : concepts of management control, controllership, and ratios / Thomas Reichmann MELB  Book 1997
658.4013 Ros/Pot : Principles of the business rule approach / Ronald G. Ross     
      Principles of the business rule approach / Ronald G. Ross WATERFT  Book 2003
658.4013 Ros/Pqm : Project quality management : why, what and how / by Kenneth Rose     
      Project quality management : why, what and how / by Kenneth Rose MELB  Book 2005
658.4013 Rus/Cia : Continual improvement assessment guide : promoting and sustaining business results / by J.P. Russell     
      Continual improvement assessment guide : promoting and sustaining business results / by J.P. Russell MELB  Book 2003
658.4013 Sai/Bef : The business excellence framework     
      The business excellence framework WATERFT  Book 2007
658.4013 Sch/Bpi : Best practices in lean six sigma process improvement : a deeper look / Richard Schonberger     
      Best practices in lean six sigma process improvement : a deeper look / Richard Schonberger WATERFT  Book 2008
658.4013 She/Eec : Everyday excellence : creating a better workplace through attitude, action, and appreciation / Clive Shearer     
      Everyday excellence : creating a better workplace through attitude, action, and appreciation / Clive Shearer MELB  Book 2006
658.4013 Spe/Bbo : The benchmarking book / Michael J. Spendolini     
      The benchmarking book / Michael J. Spendolini MELB  Book 1992
658.4013 Sta/Msa : Management systems and organizational performance : the quest for excellence beyond ISO9000 / Martin F. Stankard     
      Management systems and organizational performance : the quest for excellence beyond ISO9000 / Martin F. Stankard MELB  Book 2002
658.4013 Sta/Ssf : Six sigma for financial professionals / D.H. Stamatis     
      Six sigma for financial professionals / D.H. Stamatis MELB  Book 2003
658.4013 Ste/Ssa : Six sigma and related studies in the quality disciplines / edited by Kenneth S. Stephens     
      Six sigma and related studies in the quality disciplines / edited by Kenneth S. Stephens MELB  Book 2003
658.4013 Stu/Dba : Delivering business analytics : practical guidelines for best practice / Evan Stubbs     
      Delivering business analytics : practical guidelines for best practice / Evan Stubbs MELB  Book 2013
658.4013 Van/Fot : Foundations of TQM : a readings book / [edited by] Joseph G. Van Matre     
      Foundations of TQM : a readings book / [edited by] Joseph G. Van Matre MELB  Book 1995
658.4013 Ver/Ipm : Integrated performance management : a guide to strategy implementation / edited by Kurt Verweire and Lutgart van den Berghe     
      Integrated performance management : a guide to strategy implementation / edited by Kurt Verweire and Lutgart van den Berghe MELB  Book 2004
658.4013 Vol/Iei : Internal Evaluation in the 21st Century / Boris B. Volkov, Michelle E. Baron, editors     
      Internal Evaluation in the 21st Century / Boris B. Volkov, Michelle E. Baron, editors MELB  Book 2011
658.4013 Wal/Rvo : The Reputation vortex : online reputation management / Terry Walsh     
      The Reputation vortex : online reputation management / Terry Walsh W'PONDS  Book 2002
658.4013 Wil/Mwt : Managing with total quality management : theory and practice / Adrian Wilkinson [and others]     
      Managing with total quality management : theory and practice / Adrian Wilkinson [and others] WATERFT  Book 1998
658.4013 Wor/Css 2007    
      The certified six sigma black belt primer / [Bill Wortman ... and others] WATERFT  Book 2007
      The certified six sigma black belt primer / [Bill Wortman ... and others] WATERFT  Book 2007
658.4013 Zai/Bfb 1998 : Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi     
      Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi W'BOOL  Book 1998
658.4013 Zai/Daj 2007    
      Deming & Juran : gift to the world : total quality management / by Mohamed Zairi MELB, W'BOOL, WATERFT   Book 2007
      Deming & Juran : gift to the world : total quality management / by Mohamed Zairi MELB, W'BOOL, WATERFT   Book 2007
      Deming & Juran : gift to the world : total quality management / by Mohamed Zairi MELB, W'BOOL, WATERFT   Book 2007
658.4013 Zhu/Qmf : Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver / by Joe Zhu     
      Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver / by Joe Zhu MELB  Book 2003
658.401302855 Cob/Epm : Enterprise process mapping : integrating systems for compliance and business excellence / Charles G. Cobb     
      Enterprise process mapping : integrating systems for compliance and business excellence / Charles G. Cobb W'BOOL  Book 2005
658.40130951 Nor/Toc : The theory of culture-specific total quality management : quality management in Chinese regions / Carlos Noronha     
      The theory of culture-specific total quality management : quality management in Chinese regions / Carlos Noronha MELB  Book 2002
658.40130994 Mac/Bau : Benchmarking Australia / Johanna Macneil ... [and others]     
      Benchmarking Australia / Johanna Macneil ... [and others] MELB  Book 1994
658.40130994 Rim/Rca    
      Reinventing competitiveness : achieving best practice in Australia / Malcom Rimmer ... [and others] MELB, W'BOOL   Book 1996
      Reinventing competitiveness : achieving best practice in Australia / Malcom Rimmer ... [and others] MELB, W'BOOL   Book 1996
658.402 Ada/Ete : Effective teambuilding / John Adair     
      Effective teambuilding / John Adair W'PONDS  Book 1987
658.402 Ain/Mpm    
      Managing performance, managing people : understanding and improving team performance / Murray Ainsworth, Neville Smith, Anne Millership MELB, W'BOOL   Book 2002
      Managing performance, managing people : understanding and improving team performance / Murray Ainsworth, Neville Smith, Anne Millership MELB, W'BOOL   Book 2002
658.402 ARG : Personality and organization : the conflict between system and the individual     
      Personality and organization : the conflict between system and the individual MELB  Book 1957
658.402 Arm/Rte : Rewarding teams / Michael Armstrong     
      Rewarding teams / Michael Armstrong MELB  Book 2000
658.402 B986D : Designing organizations : a decision-making perspective / Richard Butler     
      Designing organizations : a decision-making perspective / Richard Butler MELB  Book 1991
658.402 Bel : Management teams : why they succeed or fail / R. Meredith Belbin ; with a foreword by Antony Jay     
      Management teams : why they succeed or fail / R. Meredith Belbin ; with a foreword by Antony Jay MELB, W'BOOL   Book 1981
658.402 Bel/Btt : Beyond the team / R. Meredith Belbin     
      Beyond the team / R. Meredith Belbin MELB  Book 2000
658.402 Bel/Cso : The coming shape of organization / Meredith Belbin     
      The coming shape of organization / Meredith Belbin MELB  Book 1998
658.402 Bel/Ctw : Changing the way we work / R. Meredith Belbin     
      Changing the way we work / R. Meredith Belbin MELB  Book 1999
658.402 Bel/Egh : Extraordinary groups : how ordinary teams achieve amazing results / Geoffrey M. Bellman, Kathleen D. Ryan     
      Extraordinary groups : how ordinary teams achieve amazing results / Geoffrey M. Bellman, Kathleen D. Ryan MELB  Book 2009
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