Title Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence / Ron Basu

Published London : Thomson, 2004

Copies

Location	Call no.	Vol.	Availability
MELB	658.4013 Bas/Iqa		AVAILABLE

Description xxiv, 311 pages : illustrations ; 25 cm Notes Includes index Bibliography Bibliography: pages 295-300 Subject Total quality management. LC no. 00002648 ISBN 1844800571 paperback

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