| Description |
xi, 364 pages : illustrations ; 24 cm |
|
regular print |
| Series |
Access series |
|
Access series (Granville, N.S.W.)
|
| Contents |
Part A. Interpersonal skills -- 1. Communicating at work -- 2. Resolving conflict and negotiating -- Part B. Working in teams -- 3. Contributing to work teams -- 4. Providing leadership -- 5. Organising and managing meetings -- Part C. Interacting with clients -- 6. Communicating with customers and clients -- 7. Planning and giving presentations -- Part D. Writing for business -- 8. Principles of effective writing -- 9. Writing business documents -- 10. Writing reports -- 11. Communicating with graphics -- Bibliography -- Index |
| Summary |
This book "helps business students develop communication skills. Using a variety of case studies, illustrations and real-life workplace activities set in an Australian context, Communication for Business enables students to understand basic communication concepts and develop the skills to communicate effectively in a business environment." - product description |
| Notes |
Includes index |
|
Editor: Megan Stansfield |
| Bibliography |
Bibliography: page 359 |
| Audience |
For TAFE students |
| Subject |
Business writing.
|
|
Communication in management.
|
|
Customer relations.
|
| Author |
Stansfield, Megan
|
|
New South Wales. Technical and Further Education Commission. Access Educational Services Division
|
| LC no. |
00002408 |
| ISBN |
9780074712221 : |
|
0074712225 : |
|
