Ch. 1. About Promoting Health -- Pt. I. Re-Orienting Health Care Organizations -- Ch. 2. Problems and Solutions -- Ch. 3. Beyond Clinical Care -- Ch. 4. Improving the Organization -- Ch. 5. Putting Prevention into Practice -- Ch. 6. Physicians' Perspectives on Organizational Change -- Ch. 7. What Motivates People to Change -- Pt. II. Five Steps for Improving Organizations -- Ch. 8. The Five-Step Model -- Ch. 9. Step 1: Developing Motivation for Change -- Ch. 10. Step 2: Strengthening Capacities for Improvement -- Ch. 11. Step 3: Identify Strategic Directions in Behavior Change -- Ch. 12. Step 4: Conducting a Critical Functions Analysis -- Ch. 13. Step 5: Improvement Using Rapid Cycle Change -- Ch. 14. Sustaining the Momentum for Positive Change -- Pt. III. e-Health: The New Role of Information Technology -- Ch. 15. Information Technology to Support Practitioners and Patients -- Ch. 16. Computer Systems That Motivate Behavioral Change
Ch. 17. TeenNet: Using the Internet for e-Health -- Ch. 18. Consumer Perspectives on e-Health -- Ch. 19. Your Personal and Organizational Learning Plan -- App. Your Organizational Prototype -- App. ACTSS: Success Factors for Organizational Improvement -- App. CFA: Critical Functions Analysis
Bibliography
Includes bibliographical references (pages 376-398) and index
