Introduction: The ValuJet Tragedy -- Ch. 1. Who Does the FAA Work for, Anyway? Not You -- Ch. 2. The Plane Truth -- Ch. 3. The Tombstone Agency -- Ch. 4. Business As Usual -- Ch. 5. See No Evil: Bogus Parts -- Ch. 6. Cash Cows: Where Your Airport Money Went -- Ch. 7. Relative Truth: CULT-ure at the FAA -- Ch. 8. The Second Greatest Thrill -- Ch. 9. Who Watches the Manufacturers? -- Ch. 10. TWA Flight 800 -- Ch. 11. There's No Such Thing As "Safety" at the FAA -- Ch. 12. Airplanes -- Ch. 13. Airlines -- Ch. 14. Airports -- Ch. 15. Straighten Up and Fly Right -- Ch. 16. Flying Healthy -- Ch. 17. Weather -- Ch. 18. When You Have to Fight -- Ch. 19. Silencing the Watchdog -- Epilogue: If We Really Want Change... -- Epilogue: Help Yourself.̃