Title Continuous quality improvement in health care : theory, implementation, and applications / Curtis P. McLaughlin, Arnold D. Kaluzny [editors]

Edition Second edition Published Gaithersburg, Md. : Aspen, [1999] ©1999

Copies

Location	Call no.	Vol.	Availability
WATERFT HEALTH	362.10685 Mcl/Cqi		AVAILABLE

Description xxii, 659 pages : illustrations ; 24 cm Contents Pt. I. Introduction -- Ch. 1. Defining Quality Improvement: Past, Present, and Future / Curtis P. McLaughlin and Arnold D. Kaluzny -- Ch. 2. Does TQM/CQI Work in Health Care? / Curtis P. McLaughlin and Kit N. Simpson -- Pt. II. Basics -- Ch. 3. The Outcome Model of Quality / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 4. Measurement and Statistical Analysis in CQI / Susan Paul Johnson and Curtis P. McLaughlin -- Ch. 5. Measuring Consumer Satisfaction / Lucy A. Savitz -- Ch. 6. Teams at the Core of Continuous Learning / Peter J. Dean, Rebecca La Vallee and Curtis P. McLaughlin -- Pt. III. Implementation -- Ch. 7. CQI, Transformation, and the "Learning" Organization / Vaughn Upshaw, Arnold D. Kaluzny and Curtis P. McLaughlin -- Ch. 8. The Process of Implementation / Lucy R. Fischer, Leif I. Solberg and Thomas E. Kottke -- Ch. 9. Information Management and Technology for CQI / David C. Kibbe -- Ch. 10. Collaborating for Improvement in Health Professions Education / G. Ross Baker, Sherril Gelmon and Linda Headrick / [et al.] -- Ch. 11. Why Focus on Health Professional Development? / Paul B. Batalden -- Pt. IV. Application -- Ch. 12. CQI in Primary Care / Linda S. Kinsinger, Russell P. Harris and Arnold D. Kaluzny -- Ch. 13. CQI in Managed Care / Leif I. Solberg, Thomas E. Kottke and Milo L. Brekke -- Ch. 14. CQI in Contract Research Organizations / William A. Sollecito -- Ch. 15. CQI in Public Health Organizations / Glen P. Mays, Theresa Hatzell and Arnold D. Kaluzny / [et al.] -- Ch. 16. Applying and Supporting CQI in Academic Health Centers / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 17. CQI and Patient-Centered Care / David Levy, William Thar and Curtis P. McLaughlin -- Pt. V. Illustration -- Case 1. CQI Principles for a Personnel Problem / Michael McDade -- Case 2. The Family Practice Center -- Case 3. Holston Valley Hospital and Medical Center / Curtis P. McLaughlin and Kit N. Simpson Case 4. West Florida Regional Medical Center / Curtis P. McLaughlin -- Case 5. Rex Healthcare and Service Line Teams / Curtis P. McLaughlin and Linda C. Jordan -- Case 6. Dr. Johnson, Network Medical Director / William Q. Judge and Curtis P. McLaughlin -- Case 7. The Patient Transportation Project at University Hospitals / Sandra K. Evans and Ronald T. Pannesi -- App. A. Malcolm Baldrige Award 1999 Health Care Criteria for Performance Excellence Bibliography Includes bibliographical references (pages 595-630) and index Subject Medical care -- Quality control. Total quality management. Delivery of Health Care -- organization & administration. Total Quality Management -- methods. Delivery of Health Care -- organization & administration. Medical care -- Organization & administration Total Quality Management. SUBJECT United States. https://id.nlm.nih.gov/mesh/D014481 United States. https://id.nlm.nih.gov/mesh/D014481 Author Kaluzny, Arnold D. McLaughlin, Curtis P. LC no. 99020197 ISBN 0834216558

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