Figures and tables -- Preface -- 1. Options in service delivery -- 2. Clients or consumers? -- 3. To market -- 4. Public sector -- 5. Community care -- 6. Which staff? -- 7. Volunteers -- 8. Locating services -- 9. Alternative services -- 10. Linking services -- 11. The way ahead -- Bibliography -- Index
Summary
SOCIAL SERVICE, AUSTRALIA
Analysis
Carers
Community care
Contracting out
Federal issue
Human services
Private sector public sector comparisons
Privatisation
Service delivery
Social policy
User pays principle
Voluntary workers
Welfare measures
Notes
Includes index
Bibliography
Includes bibliographical references (pages 152-166) and index
