| Description |
xxii, 509 pages ; 26 cm + 1 DVD |
| Contents |
"So you want to study mediation?" : an introduction to the process of mediation and the skills of effective mediators -- Basics of negotiation theory and why negotiations fail -- The role of the mediator : differing approaches, fundamental norms -- Preparing to mediate -- Mediation as a structured process -- Opening the process, developing information -- Expanding information to aid the negotiations -- Identifying and framing mediation issues, organizing an agenda -- Generating movement through problem-solving and persuasion -- Conducting the bargaining, dealing with impasse -- Concluding the mediation -- The ethics of mediation -- Representing clients in mediation |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Mediation -- United States.
|
|
Dispute resolution (Law) -- United States.
|
| Author |
Stark, James H. (James Herbert), 1947-
|
| LC no. |
2008017872 |
| ISBN |
9780735544390 (paperback: alk. paper) |
|
