Description |
175 pages ; 22 cm |
Series |
A Sage human services guide ; 52 |
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Sage human services guides ; v. 52
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Contents |
Machine derived contents note: Part One: The Nature Of Conflict And Conflict Management -- Conflict Management and the Human Service Worker -- A Portrait of Conflict -- A Framework for Conflict Management -- Part Two: Managing Conflict -- Overview and the Modes of Forestalling, Sidestepping, and Generating Conflict -- Covert Means -- Emergent Agreement -- Directly Negotiated Agreement -- Introductory Considerations and Preliminary Phases -- Directly Negotiated Agreement -- The Negotiants Engage -- Indirect or Procedural Means and the Exercise of Authority/Power |
Analysis |
Conflict |
Notes |
"Published in cooperation with the University of Michigan, School of Social Work." |
Bibliography |
Bibliography: pages 171-173 |
Notes |
Also issued online |
Subject |
Conflict management.
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Human services.
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Negotiation.
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LC no. |
88001938 |
ISBN |
0803925859 |
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