| Description |
262 pages ; 23 cm |
| Contents |
1. What is collaborative conflict management? -- 2. Why is collaborative conflict management effective? -- 3. Where and when is collaborative conflict management called for? -- 4. Who can fulfull the role of collaborative conflict manager? -- 5. How does the collaborative conflict management process work? -- 6. Collaborative conflict management in the workplace -- 7. Collaborative conflict management in organisations and associations --8. Collaborative cinflict management in community groups -- 9. Proactive collaborative conflict management -- 10. Aids in the collaborative conflict management process - 11. A last word |
| Notes |
Includes index |
| Bibliography |
Bibliography, pages 250-256 |
| Subject |
Crisis management.
|
|
Problem solving.
|
|
Mediation.
|
|
Conflict management.
|
| Author |
Davies, Louise.
|
| LC no. |
00002647 |
| ISBN |
1863028323 |
|
