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Book Cover
Book
Author Waldron, Vincent R.

Title Communicating forgiveness / Vincent R. Waldron, Douglas L. Kelley
Published Los Angeles ; London : SAGE, [2008]
©2008

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Location Call no. Vol. Availability
 WATERFT HEALTH  155.92 Wal/Cfo  AVAILABLE
Description x, 206 pages : illustrations ; 23 cm
Contents Machine derived contents note: Contents -- Chapter 1: Conceptual Foundations -- Why is Forgiveness Important? -- Theological Perspectives -- Repentance and Reconciliation -- Contemporary Applications -- Social Scientific Perspectives -- A Prototype Approach to Defining Forgiveness -- Integrating Definitions -- Researcher Definitions -- Lay Definitions -- What Forgiveness Is Not -- A Communicative Perspective -- Chapter 2: Elements of the Forgiveness Process -- Sensitizing Concepts: Communication as an Observational Lens -- Transgressions and Traumatic Relational Events -- Traumatic Relational Experiences -- Transgression Severity -- Types of Transgressions -- Messages That Hurt -- Intentional and Unintentional Offenses -- Enduring Patterns of Behavior -- Forgivable and Unforgivable Offenses -- Mutual Offenses -- Relational Context -- Relationship Types -- Family relationships -- Romantic relationships -- Friends -- Work relationships -- Stranger/acquaintance relationships -- Relationship Quality in Personal Relationships -- Relationship Quality in Work Relationships -- Individual Factors -- Individual Traits and Orientations -- Situated Psychological Reactions -- Communication Processes -- Relationship Outcomes -- Changes in Relationship Type -- Changes in Relational Rules -- Changes in Relationship Quality -- Relationship normalizing -- Long-term vs. short-term outcomes -- Conclusion -- Chapter 3: Theorizing Forgiveness -- Dialectical Theory -- Theoretical Principles -- Application to Forgiveness -- Mercy vs. justice -- Remembering vs. forgetting -- Heart vs. mind -- Trust vs. risk -- Questions Raised by Dialectical Theory -- Uncertainty Management Frameworks -- Theoretical Principles -- Application to Forgiveness -- Questions Raised by Uncertainty Management Theories -- Identity Management Theories -- Theoretical Principles -- Application to Forgiveness -- Questions Raised by Uncertainty Management Theories -- Towards Negotiated Management Theory (NMT) of Forgiveness -- Theoretical Principles -- Moral Functions of Forgiving Communication -- Defining moral standards -- Establishing accountability -- Engaging moral tensions -- Restoring relational justice through atonement -- Hope: (Re)imagining a moral future -- Honoring the self -- Redirecting hostility -- Increasing safety and certainty -- Finding closure -- Possible reconciliation -- Questions Raised by NMT -- Chapter 4: Communicating Forgiveness -- The Forgiveness Episode: Six Communication Processes -- Revealing and Detecting Transgressions -- Revealing Transgressions -- Confessions -- Hints and indirectness -- Third party reports -- Blunders -- Detecting Transgressions -- Probing questions -- Requesting explanations -- Offering observations -- Consulting third parties -- Self-discovery -- Managing Emotions -- Venting -- Eliciting -- Cooling, calming, and editing -- Making Sense -- Exploring motives and ?real meanings? -- Seeking Forgiveness -- Forgiveness Seeking Tactics -- Explicit acknowledgment -- Nonverbal Assurance -- Explanation -- Compensation -- Humor -- Granting Forgiveness -- Forgiveness Granting Tactics -- Nonverbal display -- Conditional -- Minimizing -- Discussion -- Explicit -- Alternative Approaches -- Requesting intervention -- Returning to normal -- Relational rituals -- Habits of forgiveness -- Interaction sequences -- Using time -- Relationship Negotiation and Transition -- Rescripting relational rules -- Editing and monitoring -- Second courtships -- Collective remembering -- Mutual planning -- Concluding Thoughts -- Chapter 5: Practicing Forgiveness -- Five Reasons to Forgive -- 1. Forgiveness May Repair Broken Relationships -- 2. Forgiveness May Restore Individual Well-being -- 3. Forgiveness Can Be an Expression of Continued Love and Commitment -- 4. Forgiveness Recognizes Conciliatory Behavior -- 5. Forgiveness Can Restore Relational Justice -- The Dark Side of Forgiveness -- Prescriptive Models of Forgiveness -- The Enright Process Model -- The Worthington Pyramid Model -- Communication Tasks of Forgiveness (CTF): An Alternate Prescriptive Model -- Task 1: Confront the Transgression -- Task 2: Manage Emotion -- Task 3: Engage in Sense-making -- Task 4: Seek Forgiveness -- Task 5: Grant Forgiveness -- Task 6: Negotiate Values and Rules -- Task 7: Transition: Monitor, Maintain, or Renegotiate -- Reconciliation: A Possible Outcome of Forgiveness -- Contributions from Forgiveness Scholars -- Contributions from Long-Term Couples -- Acknowledge Wrongdoing -- Apologize Sincerely -- Address Emotion Explicitly -- Request Outside Assistance -- Forgive and Remember -- Use Time to Advantage -- Invoke Spiritual Values -- Revisit Communication Rules -- The Role of Outside Assistance in Forgiveness and Reconciliation -- Concluding Thoughts -- Chapter 6: Studying Forgiveness -- Methodological Conundrums and Transformational Experiences -- Why Study Forgiveness? -- Conceptual Definition: What Is Forgiveness Anyway? -- Answering the ?So What?? Question -- Defining What Forgiveness Is (And What It Isn?t) -- What Are the Unanswered Questions? -- How Do You Measure Forgiveness? -- What Were the Interviews Like? -- What Were the Surveys Like? -- Why not use an existing survey measure? -- Sampling: Who participated and why? -- Are the Data Accurate? -- How Did You Protect the People You Studied? -- Transformations -- References -- Index -- About the Authors
Summary "Communicating Forgiveness is the first book to take a truly communicative look at the process of forgiveness. Authors Vincent R. Waldron and Douglas L. Kelley provide a synthesis of the literature on forgiveness in relationships. Grounded in real-life forgiveness narratives, this interdisciplinary text (pulling from such related fields as psychology, counseling, family studies, peace studies, conflict management, religious studies, and organizational behavior) offers a hopeful framework for negotiating healthy and just responses to relational disappointments."--BOOK JACKET
Notes Formerly CIP. Uk
Bibliography Includes bibliographical references (pages 187-196) and index
Notes Online access (contents)
Subject Forgiveness.
Interpersonal communication.
Author Kelley, Douglas L.
LC no. 2007014960
ISBN 1412939704 (hbk.)
1412939712 (paperback)
9781412939706 (hbk.)
9781412939713 (paperback)