Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries / Michael Gorman -- The Gateway Library: Rethinking Undergraduate Services / Lizabeth A. Wilson -- Collection Development in Transition / Stephen E. Atkins and Patricia F. Stenstrom -- Cataloging: A Case Study of Self-Imposed Obsolescence / Patricia F. Stenstrom -- Reference: Putting Users First / John C. Stalker -- Interlibrary Services from Both Sides of the Desk / Richard M. Dougherty and Juliet Williams -- Value-Added Access Services / Lynn Wiley and John Harer -- Toward Self-Sufficient Users: Helping Patrons Learn to Use Information Resources Independently / Stephen J. Smith and Dale S. Montanelli -- Service-Oriented Personnel / Patricia A. McCandless -- It's Only Money: Financial Resources in the User Centered Library / Dale S. Montanelli