Preface / Alison Bunting -- Introduction / Francesca Allegri -- 1. The Context and Ethics of Teaching / Abigail Hubbard -- 2. Teaching and Learning / Abigail Hubbard -- 3. Educational Programs and Materials / Melanie L. Wilson and Mary Joan (M. J.) Tooey -- 4. Administration of Educational Services / Elizabeth H. Wood -- 5. Evaluation and Future Trends / Karla Hahn, Nadia J. Martin and Diane G. Schwartz -- Appendix A - Selected List of Organizations Offering Help with Presentation Techniques -- Appendix B - Sources of Instructional Materials -- Appendix C - Electronic Discussion Lists