Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen
MELB, W'PONDS
2006
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen
MELB, W'PONDS
2006
025.52 Ref : Reference services today : from interview to burnout / edited by Bill Katz and Ruth A. Fraley
Reference services today : from interview to burnout / edited by Bill Katz and Ruth A. Fraley
W'PONDS
1987
025.52 Ros/Ctr : Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney
W'PONDS
2002
025.52 Sar/Rsf : Reference services for the adult learner : challenging issues for the traditional and technological era / Kwasi Sarkodie-Mensah, editor
Reference services for the adult learner : challenging issues for the traditional and technological era / Kwasi Sarkodie-Mensah, editor
W'PONDS
2000
025.52 Shu/Eli : The embedded librarian : innovative strategies for taking knowledge where it's needed / David Shumaker
The embedded librarian : innovative strategies for taking knowledge where it's needed / David Shumaker
MELB
2012
025.52 Ste/Dab : The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden
The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden
W'PONDS
2008
025.52 Tho/Rrt : Rethinking reference : the reference librarian's practical guide for surviving constant change / Elizabeth Thomsen
Rethinking reference : the reference librarian's practical guide for surviving constant change / Elizabeth Thomsen
W'PONDS
1999
025.52 Wes/Dvn : Digital versus non-digital reference : ask a librarian online and offline / Jessamyn West, editor
Digital versus non-digital reference : ask a librarian online and offline / Jessamyn West, editor
W'PONDS
2004
025.52028 Yea : Coin-op Prestel in the public library : report of a British Library/Department of Industry funded research project / by Robin Yeates ; project head Jean Plaister
Coin-op Prestel in the public library : report of a British Library/Department of Industry funded research project / by Robin Yeates ; project head Jean Plaister
W'PONDS
Knowledge, information and libraries / H. Bryan
WATERFT ADPML
1981
025.5202854678 Par/Wta : Web 2.0 and libraries : impacts, technologies and trends / edited by Dave Parkes and Geoff Walton
Web 2.0 and libraries : impacts, technologies and trends / edited by Dave Parkes and Geoff Walton
W'PONDS
2010
025.52068 Inf : Information management : from strategies to action / edited by Blaise Cronin
Information management : from strategies to action / edited by Blaise Cronin
W'PONDS
1985
025.52068 Stc/Tqm : Total quality management in information services / Guy St Clair
Total quality management in information services / Guy St Clair
W'PONDS
1997
025.520973 Whi/Lua : Library users and reference services / Jo Bell Whitlatch, editor
Library users and reference services / Jo Bell Whitlatch, editor
MELB
1995
025.520994 Cla/Pft : Priorities for the future : proceedings of the First National Reference and Information Service Section Conference and the University, College and Research Libraries Section Workshop on Research / edited by Peter Clayton and Russell McCaskie
Priorities for the future : proceedings of the First National Reference and Information Service Section Conference and the University, College and Research Libraries Section Workshop on Research / edit
W'PONDS
1992
025.5209943 Que/Rot : Review of the Division of Information Services : final report, May 1996
Review of the Division of Information Services : final report, May 1996
WATERFT ADPML
025.524 Bru/Iea : Information experience : approaches to theory and practice / edited by Christine Bruce, Kate Davis, Hilary Hughes, Helen Partridge and Ian Stoodley
Information experience : approaches to theory and practice / edited by Christine Bruce, Kate Davis, Hilary Hughes, Helen Partridge and Ian Stoodley
MELB
2014
025.524 Bru/Ila : Information literacy around the world : advances in programs and research / edited by Christine Bruce and Philip Candy ; editorial assistance Helmut Klaus
Information literacy around the world : advances in programs and research / edited by Christine Bruce and Philip Candy ; editorial assistance Helmut Klaus
W'PONDS
2000
025.524 Cas/Drc : Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians / Kay Ann Cassell
Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians / Kay Ann Cassell
W'PONDS
Doing a literature search : a comprehensive guide for the social sciences
MELB
2008
Doing a literature search : a comprehensive guide for the social sciences
MELB
2008
Doing a literature search : a comprehensive guide for the social sciences
MELB
2008
Doing a literature search : a comprehensive guide for the social sciences
MELB
2008
025.524 Har/Oir : Online information retrieval : concepts, principles, and techniques / Stephen P. Harter
Online information retrieval : concepts, principles, and techniques / Stephen P. Harter
W'PONDS
1986
025.524 Inf : Information retrieval research / edited by R.N. Oddy ... [and others]
Information retrieval research / edited by R.N. Oddy ... [and others]
W'PONDS
1981
025.524 Int/Sig 1989 : SIGIR '89 : proceedings of the Twelfth Annual International ACMSIGIR Conference on Research and Development in Information Retrieval : Cambridge, Massachusetts, June 25-28, 1989 / edited by N.J. Belkin and C.J. van Rijsbergen ; held in cooperation with AICA-GLIR (Italy) ... [and others]
SIGIR '89 : proceedings of the Twelfth Annual International ACMSIGIR Conference on Research and Development in Information Retrieval : Cambridge, Massachusetts, June 25-28, 1989 / edited by N.J. Belkin
W'PONDS
1989
025.524 Int/Sig 1994 : SIGIR '94 : proceedings of the Seventeenth Annual International ACM-SIGIR Conference on Research and Development in Information Retrieval, organized by Dublin City University : held in cooperation with the ACM-SIGIR ... : 3-6 July 1994, Dublin, Ireland / edited by W. Bruce Croft and C.J. van Rijsbergen
SIGIR '94 : proceedings of the Seventeenth Annual International ACM-SIGIR Conference on Research and Development in Information Retrieval, organized by Dublin City University : held in cooperation with
W'PONDS
1994
025.524 Int/Sig 1996 : SIGIR 96 : proceedings of the 19th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, August 18 - 22, 1996, Zurich, Switzerland / edited by Hans-Peter Frei ... [and others] ; organized by UBILAB, Union Bank of Switzerland, Zurich, and Swiss Federal Institute of Technology (ETH), Zurich, in co-operation with ACM ... [and others]
SIGIR 96 : proceedings of the 19th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, August 18 - 22, 1996, Zurich, Switzerland / edited by Hans-Peter Frei
W'PONDS
1996
025.524 Int/Sig 1999 : SIGIR'99 : proceedings of 22nd International Conference on Research and Development in Information Retrieval, University of California, Berkeley, August 1999 / edited by Marti Hearst, Fredric Gey & Richard Tong
SIGIR'99 : proceedings of 22nd International Conference on Research and Development in Information Retrieval, University of California, Berkeley, August 1999 / edited by Marti Hearst, Fredric Gey & Ric
W'PONDS
1999
025.524 Jew : Search strategy tutorial : searcher's kit / prepared by Sharon Jewell and W.T. Brandhorst for the ERIC Data Base Users Conference, Columbus, Ohio, October 10-12, 1973
Search strategy tutorial : searcher's kit / prepared by Sharon Jewell and W.T. Brandhorst for the ERIC Data Base Users Conference, Columbus, Ohio, October 10-12, 1973
W'PONDS
1974
025.524 Kem/Cbk : Computer-based knowledge retrieval / D. Alasdair Kemp
Computer-based knowledge retrieval / D. Alasdair Kemp
W'PONDS
1988
025.524 Lan/Drs : Digital Reference Service in the New Millennium : Planning, Management, and Evaluation / edited by R. David Lankes, John W. Collins III and Abby S. Kasowitz
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation / edited by R. David Lankes, John W. Collins III and Abby S. Kasowitz
W'PONDS
