| Description |
xxiv, 617 pages : illustrations, maps ; 26 cm |
| Series |
Library science text series |
|
Library science text series.
|
| Contents |
1. History and Varieties of Reference Services /Richard E. Bopp -- 2. The Reference Interview / Ellen D. Sutton and Leslie Edmonds Holt -- 3. Bibliographic Control, Organization of Information, and Search Strategies / Prudence Ward Dalrymple -- 4. Introduction to Electronic Reference Services /Kathleen M. Kluegel -- 5. Trends in Electronic Reference Services: Opportunities and Challenges /Kathleen M. Kluegel -- 6. Instruction as a Reference Service / Lizabeth A. Wilson -- 7. Reference Staff Training and Development / Beth S. Woodard -- 8. Evaluation of Reference Services / Bryce Allen -- 9. Organization and Management of Reference and Information Services / Josephine Z. Kibbee -- 10. A Philosophy of Service / David N. King and Richard E. Rubin -- 11. Reference Services for Specific Populations / Ellen D. Sutton, Frances F. Jacobson and Leslie Edmonds Holt -- 12. Selection and Evaluation of Reference Sources / Linda C. Smith -- 13. Directories /Susan Miller |
|
14. Almanacs, Yearbooks, and Handbooks / Patricia F. Stenstrom and Sandra L. Wolf -- 15. Biographical Sources / Richard E. Bopp -- 16. Dictionaries /Constance A. Fairchild -- 17. Encyclopedias / Frances F. Jacobson -- 18. Geographical Sources / David A. Cobb -- 19. Bibliographies and Library Catalogs /Carol Bates Penka and Martha Landis -- 20. Indexes and Abstracts / Linda C. Smith -- 21. Government Documents and Statistics Sources / Susan E. Bekiares and Mary Mallory |
| Analysis |
Information services |
|
Library reference services |
|
Overseas item |
| Bibliography |
Includes bibliographical references and indexes |
| Subject |
Information services.
|
|
Reference services (Libraries)
|
|
Information Services.
|
| Author |
Bopp, Richard E.
|
|
Smith, Linda C.
|
| LC no. |
2001267851 |
| ISBN |
1563086212 |
|
1563086247 |
|
