1. The software project management big picture -- 2. Planning and tracking : the big picture -- 3. Process overview -- 4. Life-cycle mapping -- 5. The process activity -- 6. Special process activities for software project management -- 7. Process framework model institutionalized -- 8. Work breakdown structure and charge numbers institutionalized -- 9. Software project management role partners institutionalized -- 10. Preproposal -- 11. Proposal -- 12. Project setup -- 13. Planning up to design -- 14. Planning after design -- 15. Project tracking -- 16. Project closedown