Ch. 1. Introduction -- Ch. 2. Defining the problem -- Ch. 3. The Human Virtual Machine -- Ch. 4. Design processes and representations -- Ch. 5. User study methods -- Ch. 6. Systems analysis and design -- Ch. 7. Requirements definition -- Ch. 8. Usability analysis and inspection -- Ch. 9. Prototyping and evaluation -- Ch. 10. Experiments in support of design -- Case Study A: Evaluation and analysis of a telephone operator's workstation -- Ch. 11. User interface notations -- Ch. 12. Interaction styles -- Ch. 13. Conceptual design: The user's mental model -- Ch. 14. Conceptual design: Methods -- Ch. 15. Designing to guidelines -- Case Study B: Designing a human memory aid
Analysis
Computers Interactions With Humans
Bibliography
Includes bibliographical references (pages 445-455) and index
