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Title Standardization and tacit knowledge : interaction and practice in the survey interview / editors, Douglas W. Maynard ... [and others]
Published New York ; [Great Britain] : Wiley, [2002]
©2002

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Location Call no. Vol. Availability
 MELB  001.433 May/Sat  AVAILABLE
Description xiii, 540 pages : illustrations ; 25 cm
Series Wiley series in survey methodology
Wiley series in survey methodology.
Contents Machine derived contents note: Theoretical Orientations -- Standardization and It's Discontents (D.W. Maynard and N.C. Schaeffer). -- Why Study Inteaction in the Survey Interview?: Response from a Survey Research (J. van der Zouwen). -- A Collaborative View of Standardized Survey Interviews (M.F. Schober and F.G. Conrad). -- Conversation with a Purpose or Conversation? Interaction in the Standardized Interview (N.C. Schaeffer). -- The Living Text: Written Instructions and Situated Actions in Telephone Surveys (M. Lynch). -- Survey Inteviews as Talk-in-Interaction (E.A. Schegloff). -- Recruitment To Participate In The Survey Interview -- Introductory Interactions in Telephone Surveys and Nonresponse (M.P. Couper and R.M. Groves). -- Opening and Closing the Gate: The Work of "Optimism" in Recruiting Survey Respodents (D.W. Maynard and N.C. Schaeffer). -- Effects of Introduction in Large Scale Telephone Survey Interviews (H. Houtkoop-Steenstra and H. van den Bergh). -- Refusal Conversion and "Tailoring" (D.W. Maynard and N.C. Schaeffer). -- Interaction Between Interviewer And Respondent. -- Questioning Turn Format and Turn-Taking Problems in Standardized Survey Interviews (H. Houtkoop-Steenstra). -- Occasions for Intervention: Interactional Resources for Comprehension in Standardized Survey Interviews (N.C. Schaeffer and D.W Maynard). -- Achieving Understanding in the Standardized Survey Interview: The Organization of Repair (R.J. Moore and D.W. Maynard). -- Ad Hoc Inquiries: "Routine" Question Design in an Open Context (J. Heritage). -- Standardization Vs. Rapport: How Interviewers Handle the Laughter of Respondents During Telephone Surveys (D. Lavin and D.W. Maynard). -- Varietes of Standardization: Practice in Academic Survey Research Centers (J. Viterna and D.W. Maynard). -- INTERAcTION AND SURVEY DATA QUATLITY -- New Method for Studying Verbal Interaction in Survey Interviews (W. Dijkstra). -- Testing Questionnaires Using Interaction Coding (J. van der Zouwen and W.Dijkstra). -- How Interviewers Make Coding Decisions (T. Hak). -- The Impact of Technology on Interaction in Computer Assisted Interviews (M. Fuchs)
Bibliography Includes bibliographical references and index
Subject Social sciences -- Research.
Social surveys.
Interviewing.
Author Maynard, Douglas W., 1946-
LC no. 2001024027
ISBN 0471358290 :