| Description |
1 online resource (viii, 219 pages .) |
| Contents |
Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour |
| Summary |
Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development |
| Notes |
"Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association." |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Library employees -- In-service training
|
|
Library education (Continuing education)
|
|
Library personnel management.
|
|
Career development.
|
|
Career Mobility
|
|
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
|
|
Career development
|
|
Library education (Continuing education)
|
|
Library employees -- In-service training
|
|
Library personnel management
|
| Form |
Electronic book
|
| Author |
Stewart, Andrea
|
|
Washington-Hoagland, Carlette
|
|
Zsulya, Carol T
|
|
Library Leadership and Management Association. Human Resources Section. Staff Development Committee.
|
| ISBN |
9780838996232 |
|
083899623X |
|
