Title Managing human resources in call centres / Nick Garrett, Terry Jacques and Bernard Wynne

Published Oxford : Chandos, 2002

Copies

Location	Call no.	Vol.	Availability
MELB	658.3 Gar/Mhr		AVAILABLE

Description xiii, 150 pages ; 24 cm Series Chandos business guides Chandos business guides. Human resources and training Subject Call centers -- Personnel management. Author Wynne, Bernard. Jacques, Terry. ISBN 1843340275 : 1904298524

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