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Authors (Last name first) (1-2 of 2)
Wilde, Silvio.
1
2011
Customer knowledge management : improving customer relationship through knowledge application
Wilde, Silvio.
Rating:
Electronic Resources
2
2014
Customer knowledge management : leveraging soft skills to improve customer focus
Sain, Soumit, author
Cham ; New York : Springer, [2014]
Rating:
Electronic Resources
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