Pt. I. What is Stress? Unit 1. Facts and Feelings. Unit 2. Defining Stress. Unit 3. Implications for Managers -- Pt. II. What Causes Stress? Unit 1. Setbacks, Hassles and Challenges. Unit 2. Auditing Stress in your Team. Unit 3. Implications for Managers -- Pt. III. What are the Symptoms of Stress? Unit 1. The Symptoms. Unit 2. Auditing the Symptoms of Stress. Unit 3. Implications for Managers -- Pt. IV. What can be done to Reduce Stress? Unit 1. KARMA. Unit 2. The All-round Approach. Unit 3. The Stress-free Office