Introduction -- Urgent business for America: revitalizing the federal government for the 21st century -- Governing the market state -- High-performance government in an uncertain world -- Organizing for reorganizing -- Four ways to restructure national security in the U.S. government -- Using public-private partnerships successfully in the federal setting -- Improving government processes: from velocity management to presidential appointments -- Developing leadership: emulating the military model -- Broadening public leadership in a globalized world -- The economic complexities of incentive reforms -- Measuring performance -- Lessons from performance measurement in education -- Choosing and using performance criteria
Summary
In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included
Notes
"Pardee RAND Graduate School."
Bibliography
Includes bibliographical references (pages 447-486)
