Title Juggling complex systems within a metropolitan health district / Caren Scheepers, (Gordon Institute of Business Science, University of Pretoria, Johannesburg, South Africa), Leena Thomas, (Faculty of Health Sciences, Department of District Health, University of Pretoria, Pretoria, South Africa), Ellenore Meyer, (Faculty of Health Sciences, University of Pretoria, Pretoria, South Africa)

Published Bingley, U.K. : Emerald Publishing Limited, 2017 ♭2017

Online access available from: Emerald Emerging Markets    View Resource Record

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Description 1 online resource : 16 illustrations Series Emerald emerging markets case studies, 2045-0621 ; volume 7, issue 4 Summary The case study offers an account of Ms Xolani Ngumi's Chief Director, Enola District Health Services, South Africa, who was driving from her newly constructed modern district hospital to one of the municipal clinics that she was overseeing. It highlights the dilemma of the general practitioners (GP's) that refused to be relocated, leading to many clinics being without clinical support Notes Expected learning outcomes are as follows: Identification of stakeholders in a particular dilemma to aid leaders' decision-making; developing the competence of balancing conflicting needs of stakeholders by juggling complex systems; and analysing staffing issues and offer recommendations to enhance talent management Teaching Notes are available for educators only. Please contact your library to gain login details Includes index Bibliography Includes index and bibliographical references Audience Postgraduate level for honours or master's programs in courses on public health, executive leadership and management, organisational development and public administration leadership Subject Public administration -- Case studies Personnel management -- Case studies Public health administration -- South Africa -- Case studies Business & Economics -- Management Science. Business studies: general. Genre/Form Case studies. Form Electronic book Author Thomas, Leena, author Meyer, Ellenore, author

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