Introduction : how do you begin? -- What keeps you up at night? -- Why can't you see what's happening? -- What are real conversations? -- Do you ruin everything by being you? -- How do you get out of your stinking thinking? -- How do you talk about what really matters? -- How do you open your mouth and remove all doubt? -- How is the answer in the question? -- Why ego off? -- Progression : how do you move forward?
Summary
Offering clear explanations of the theoretical aspects of conversation along with the practical application of real skills; this book presents proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration; improve performance; and achieve results. -- Edited summary from book
