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Author Stewart-Gross, Becky.

Title The leader's communication toolkit : how to select the right communication method in an electronic world / Becky Stewart-Gross
Published Amherst, Mass. : HRD Press, [2004]
Online access available from:
EBSCO eBook Academic Collection    View Resource Record  


Description 1 online resource (x, 89 pages)
Summary Annotation This 100-page guide with action plan templates for improving the use of email, cell phone, voice mail, and video conferencing communications media. It teaches communication jobskills for setting expectations, building relationships, and minimizing conflicts between individuals and teams
Notes "Files in Adobe Acrobat format"--CD-ROM
Print version record
Subject Business communication.
Communication in management.
Communication in organizations.
Interpersonal communication.
Form Electronic book
ISBN 0874257786
1423716728 (electronic bk.)
9781423716723 (electronic bk.)