| Description |
1 online resource (376 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Acknowledgements; Recommended Reading; Introduction; Chapter 1 Core Emotional Intelligence Skills Activities; Activity 1 Listening for Real; Activity 2 Steps of Communication; Activity 3 Language, Body Language and Voice Tone in Communication; Activity 4 Giving and Receiving Feedback; Activity 5 Understanding, Recognizing and Using Your Inner Dialogue; Activity 6 What Pushes My Buttons?; Activity 7 Recognizing, Accepting and Using Intuition Effectively; Chapter 2 Self-awareness Activities; Activity 8 Visioning: How I See Myself |
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Activity 9 The Russian Dolls of MyselfActivity 10 Mercedes Exercise; Activity 11 Knowing My Values and Beliefs; Activity 12 Trellis of Experience Exercise; Activity 13 Self-confidence; Activity 14 Integrity; Activity 15 Learning to be Comfortable in My Own Skin; Activity 16 Personal Power and its Impact on Others; Activity 17 What Motivates Me?; Chapter 3 Self-management Activities; Activity 18 Working with Your Intuition; Activity 19 Becoming a Role Model; Activity 20 Personal Goals; Activity 21 Positive Thinking; Activity 22 Managing Personal Change; Activity 23 Self-coaching |
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Activity 24 Self-esteem vs. Self-respectChapter 4 Social Awareness Activities; Activity 25 Valuing Differences -- Three Perspectives Exercise; Activity 26 Recognizing Similarities; Activity 27 Cultural Diversity and Equality Awareness; Activity 28 Towards/Away From; Activity 29 Empathy -- Recognizing and Acknowledging Others' Behaviours and Emotions; Activity 30 Understanding and Entering Someone Else's World; Activity 31 Pacing and Leading; Activity 32 Mirroring; Activity 33 Initiating Conversation; Activity 34 Introvert vs. Extrovert |
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Activity 35 Understanding Others -- Recognizing and Understanding Organizations' Values/Behaviours/BeliefsChapter 5 Relationship Management Activities; Activity 36 Seeking Solutions/Problem Solving; Activity 37 Helping Others to be More Assertive; Activity 38 Establishing and Building Long-term Relationships; Activity 39 Through the Keyhole: Recognizing What Drives and Motivates Others; Activity 40 Developing and Maintaining Openness, Trust and Honesty; Activity 41 Change Catalyst; Activity 42 Team Working and Collaboration; Activity 43 Goal Setting and Goal Achievement |
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Chapter 6 Inspirational Leadership ActivitiesActivity 44 Inspiring a Shared Vision; Activity 45 Developing Leadership Capacity; Activity 46 Developing Influencing Skills; Activity 47 Effective Networking; Activity 48 Service Orientation -- Making Your Customer Relations Legendary; Chapter 7 Sample Workshop Outlines |
| Notes |
Print version record |
| Form |
Electronic book
|
| Author |
Solloway, Amanda
|
| ISBN |
9781351940498 |
|
135194049X |
|
