| Description |
xxi, 279 pages : illustrations ; 24 cm |
|
regular print |
| Series |
Financial Times Prentice Hall books |
|
Financial Times Prentice Hall books.
|
| Contents |
Machine derived contents note: Chapter 1 So You Want to Do Six Sig̃ma? 1 -- Why You Need This Book 2 -- An Overview 4 -- Roles of Six Sigma Leaders 12 -- Summary 15 -- References 15 -- Chapter 2 Four Case Studies: What Works and What Doesn't 17 -- frisid e GE s Experience.s 18 -- The First Year--1996 20 -- he Push foTr Tangible Benefits 22 -- iDFSS and a Criical Mass of Green Belts 23 -- A Refocus on Customers 25 -- Digitization and Six Sigma 28 -- A Renivigoration 29 -- The Wi R. Grace Story 31 -- L,ess Successfii Six Sigma Deployments 33 -- Sunmmary 37 -- References 38 -- Chapter 3 How to Successfitly Deploy Six Sigma 39 -- Why Were GE and Grace Successful? 39 -- W h Were Others Less Successful? 44 -- 7̀ e Keys to Successful Six Sigma Deployment 46 -- Full or Partial Deployment? 62 -- Developing the Deployment Plan 64 -- Deployment Plan Elements 68 -- Selecting the Right Projects 7/6 -- T he Concept of Process Entitlement 80 -- Developing the Project Charter 83 -- Selecting the Right People 86 -- What Training Do I Need? 94 -- Se ecting a Six Sigma Provider 100 -- Summary 101 -- References 101 -- Chapter 5 Managing the Effort 103 -- Managerial Systems and Processes 106 -- Management Project Reviews 1.08 -- Project Reporting and Tracking System 112 -- Communication Plan 114 -- Reward and Recognition Plan 118 -- Project Identification/Prioritization System 121 -- Inclusion of Six Sigma in Budgeting Processes 125 -- Deployment Processes for Leaders 125 -- Integrating Six Sigma with Current Management -- Systems 127 -- Summary 128 -- Chapter 6 Sustaining Momentum and Growing 131 -- Playing Defense-Sustaining Momentum 133 -- Playing Offense--Growing the Effort 147 -- Summary 15,7 -- References 158 -- Chapter 7 The Way We Work 161 -- Integrating Six Sigma With Process Management -- Systems 162 -- Creating an Overall Organizational Improvement -- System 172 -- Integration of Six Sigma With Other Strategic -- Initiatives 1 75 -- The Long-Term Impact of Six Sigma 186 -- Summary 188 -- References 189 -- Chapter 8 Final Thoughts for Leaders 191 -- Understanding the Role of the Six Signa Tools-A Case -- Study 192 -- How to Think About the Six Sigma Tools 205 -- Advie For Fnsuring Project Success 210 -- Good Questions to Ask in Project Reviews 213 -- Advice for Ensuring Success of the Six Sigma -- Initiative 214 -- Good Questions to Ask in Reviews of the Overall -- Initiative 218 -- Summay 219 -- Additionai Six Sigma References 220 -- Deployment Questions and Answers 223 -- General Questions About Six Sigma 22-5 -- Questions Concerning MBB and BB Roles 239 -- ProIect Selection and Re iew Questions 242 -- Trainin Questions 246 -- Questions Concerning Financial Benefits 248 -- Other Human Resources Questions 250 -- References 253 -- Appendix Six Sigma Deployment Plan-An Example 255 -- Contents 256 -- Introduction 256 -- Deployment Plan Elements 256 -- Lessons Learned 265 -- Kev Issues 265 -- Action Plan 266 |
| Notes |
Includes index |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Six sigma (Quality control standard)
|
|
Quality control.
|
|
Production management.
|
| Author |
Hoerl, Roger W
|
| LC no. |
2003266964 |
| ISBN |
0130084573 |
|
