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Book Cover
E-book
Author Osman Gani, Mohammad, author

Title Delivery revolution through micro-fulfillment : a case study on chaldal com / Mohammad Osman Gani
Published London : SAGE Publications: SAGE Business Cases Originals, 2023

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Description 1 online resource : illustrations
Series SAGE business cases
SAGE business cases
Summary This case study aims to explore the activities and use of an efficient warehousing system by Chaldal.com, a pioneer online grocery provider in Bangladesh. The purpose of this study is to showcase the adoption of a micro-fulfillment solution by the largest online grocery provider in a country where people are still accustomed to traditional means of purchasing groceries. The absence of personal touch and face-to-face communication, and general distrust in the delivery process, makes customers reluctant to use online transactions. To solve this issue, Chaldal has devised a micro-fulfillment solution that enables grocery delivery within an hour of placing an order, which will improve the effectiveness of the business. To examine how it has been done, this case reviews its business model and the challenges that Chaldal overcame. Lastly, the case demonstrates how such a process has helped the company gain a large market share and explores what strategies the company may employ in the future. Students will be asked to evaluate current micro-fulfillment processes.Micro-warehousing, micro-fulfilment centres, online grocery market, e-commerce, supply chain management, logistics
Notes Description based on XML content
Subject Electronic commerce -- Case studies
Warehouses -- Management -- Case studies
Teleshopping -- Case studies
Electronic commerce
Teleshopping
Warehouses -- Management
Genre/Form Case studies
Form Electronic book
Author Rahman Faroque, Anisur, author
Manzoor, Farah, author
Ahamed Shimanto, Rahat, author
Shahreen Mashfee, Alfee, author
Anas Sabit, Ahmad, author
ISBN 9781529611755
152961175X