| Description |
xiv, 269 pages : illustrations ; 25 cm |
|
regular print |
| Series |
ERA Collection
|
| Contents |
PART 1. Setting the context. 1. Managing clinical processes: objectives, evidence and context / Roslyn Sorensen, Rick Iedema -- 2. Operations management: the search for value in healthcare organisation and performance / Sandra Leggat -- 3. The politics of health care: employers, employees and professions / Pauline Stanton -- PART 2. The operational environment. 4. Producing health / Tanya Claridge, Gary Cook -- 5. Putting the patient in the middle: managing chronic illness across organisational boundaries / Hannele Kerosuo -- 6. The collectivity of health care: multidisciplinary team care / Eileen Willis, Judith Dwyer, Sandra Dunn -- 7. Co-producing care / Rick Iedema, Roslyn Sorensen, Christine Jorm, Donella Piper -- 8. Integrating performance: linking healthcare domains / Marc Berg, Wim Schellekens, Cé Bergen -- PART 3. Accounting for outcomes. 9. Quality and patient safety: how do we get there from here? / Rebecca Warburton -- 10. Organising for quality improvement and patient safety / Ruth Boaden, Gill Harvey -- 11. Managing risks to patient safety in clinical units / Alan Merry -- 12. The changing dynamic of policy and practice in Australian healthcare / Christine Jorm, Margaret Banks, Sara Twohill -- 13. Involving communities in decision making / Gavin Mooney -- Conclusion. Implications for practice / Roslyn Sorensen, Rick Iedema -- Resources. Moving forward / Friederike Berding |
| Summary |
Publisher's description: Managing Clinical Processes is the first book of its kind to address the concept of clinical process management, and to integrate the clinical workplace within the corporate organisation for the Australian health services industry. It provides clinicians and managers with an understanding of the demands and expectations of modern health services from a patient, consumer and multidisciplinary perspective, and how to manage them. The text offers an evidence-based approach to organising, evaluating and revising the processes that constitute a health service, based on systematising care processes for specific clinical case types. Managing Clinical Processes in Health Services will be invaluable to those integrating and improving systems of clinical process management across the organisation |
| Analysis |
Medical administration (Australia) |
|
Health centres |
| Notes |
Includes index |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Nursing -- Management.
|
|
Health services administration -- Australia.
|
|
Medical care -- Evaluation.
|
|
Health facilities -- Australia -- Administration.
|
|
Medical protocols -- Australia.
|
|
Total quality management -- Australia.
|
|
Reengineering (Management) -- Australia.
|
|
Organizational change -- Australia.
|
|
Health Services Administration.
|
|
Evidence-Based Medicine -- organization & administration.
|
|
Health Facility Administration.
|
|
Total Quality Management.
|
|
Delivery of Health Care.
|
|
Health Services Administration.
|
|
Health Services.
|
|
Organization and Administration.
|
|
Total Quality Management.
|
| SUBJECT |
Australia. https://id.nlm.nih.gov/mesh/D001315 |
|
Australia. https://id.nlm.nih.gov/mesh/D001315 |
| Author |
Sorensen, Roslyn, editor
|
|
Iedema, Rick, editor
|
| ISBN |
9780729538251 (paperback) |
|
0729538257 |
|
