Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience
Summary
'Handbook of Usability Testing' is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types
Bibliography
Includes bibliographical references (page 318) and index
