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Book Cover
Author Richter, Konstantina, author

Title Modeling, evaluating, and predicting IT human resources performance / Konstantina Richter, Reiner R. Dumke
Edition 1st
Published Boca Raton : Auerbach, 2015


Description 1 online resource : illustrations (black and white)
Contents Introduction ; Motivation; Structure of the Book; References; ; Software Risk Management and Human Factors ; Overview of Risk Management Development; Incompleteness of Risk Assessment Methods; Risk Management Summary and Further Research Motivation; Human Factors in Software Engineering; Summary of Human Factors; References; ; Software Engineering, Team, and Responsibilities ; Software Engineering Background; Software Team; Summary of Software Engineering and Software Roles; References; ; Discovery of IT Human Factors ; Classical Failure Mode and Effect Analysis; Adopted FMEA for Software Personnel; Summary of Software Human Factors FMEA; References; ; Definition and Evaluation of IT Human Factors ; Five Personal Features; Matching Big Five Traits with IT Human Factors; Evaluation Test; Summary of Definition and Evaluation of IT Human Factors; References; ; Model Development for IT Human Performance Prediction ; Experimental Design and Analysis; Algorithm for Conducting Experimental Design; Development of the IT Human Performance Prediction Model; Developed Model for IT Human Performance Prediction; Summary of Predictive Model Development; References; ; Experimental Validation of Predictive Model for IT Human Performance ; Actual Model Application; Software Human Factors Test Web Application; Summary of Experimental Model Validation; References; ; Conclusions and Future Directions
Summary Numerous methods exist to model and analyze the different roles, responsibilities, and process levels of information technology (IT) personnel. However, most methods neglect to account for the rigorous application and evaluation of human errors and their associated risks. This book fills that need. Modeling, Evaluating, and Predicting IT Human Resources Performance explains why it is essential to account for the human factor when determining the various risks in the software engineering process. The book presents an IT human resources evaluation approach that is rooted in existing research and describes how to enhance existing approaches through strict use of software measurement and statistical principles and criteria. Discussing IT human factors from a risk assessment point of view, the book identifies, analyzes, and evaluates the basics of IT human performance. It details the IT human factors required to achieve desired levels of human performance prediction. It also provides a rigorous investigation of existing human factors evaluation methods, including IT expertise and Big Five, in combination with powerful statistical methods, such as failure mode and effect analysis (FMEA) and design of experiment (DoE). Supplies an overview of existing methods of human risk evaluation Provides a detailed analysis of IT role-based human factors using the well-known Big Five method for software engineering Models the human factor as a risk factor in the software engineering process Summarizes emerging trends and future directions In addition to applying well-known human factors methods to software engineering, the book presents three models for analyzing psychological characteristics. It supplies profound analysis of human resources within the various software processes, including development, maintenance, and application under consideration of the Capability Maturity Model Integration (CMMI) process level five
Notes Copyright © Auerbach Publications 2015 2015
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Subject Computer industry -- Personnel management
Computer industry -- Personnel management -- Mathematical models
Computer industry -- Personnel management
Form Electronic book
Author Dumke, Reiner, author
ISBN 9781482299939