Cover; Contents; List of Figures and Tables; Preface; 1 Introduction; 2 The Signal System; 3 Everyday Signs and Signals; 4 Communicating Attitudes, Emotions and Personality; 5 Lying and Deception: Revealing and Concealing Information; 6 Applying the Theory: Work Contexts; 7 Applying the Theory: Emotions at Work; Appendix: Other Literature on the Topic of Body Language; References; Index
Summary
This innovative new work clarifies the misconceptions around body language while providing a scientific approach to understanding non-verbal communication at work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications
Bibliography
Includes bibliographical references (pages 207-208) and index
