| Description |
1 online resource (371 p.) |
| Contents |
Cover -- Title Page -- Copyright Page -- Contents -- Preface -- Acknowledgments -- Chapter 1 Introduction -- Adverse Impact of a Global Pandemic -- Apocalypse Bingo -- Impact on Families and Society -- Humanity Needs Empathy Now More Than Ever -- Finding the Silver Lining in These Dark Clouds -- Proposing: Empathy as a Prescription for a World Overwhelmed by Adversity -- Lead with Empathy -- How This Book Is Structured -- Part 1 Adversity -- Chapter 2 The Toll on Humanity -- Adversity on a Global Scale -- The Impact on Society -- Racial Inequality and the Pandemic |
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Gender Inequality and the Pandemic -- Virtual Schooling -- Financial Impact on Industries -- What Can You Do to Help? -- Summary -- Chapter 3 Overcoming Stress and Anxiety -- Understanding Stress -- The Three Major Stress Hormones -- Effects of Chronic Stress -- Symptoms of Stress Overload -- Causes of Stress -- Maslow's Hierarchy of Needs and the Pandemic -- Happy Chemicals -- How to Combat Stress -- Activities for a Healthy DOSE of Happy Chemicals -- Building New Happy Habits -- Summary -- Part 2 Empathy and Leadership -- Chapter 4 The Power of Empathy -- Emotional Intelligence -- Empathy |
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Types of Empathy -- The Difference Between Empathy and Sympathy -- The Benefits of Empathy -- Empathy Is on the Rise -- What Impedes Empathy -- Enabling Empathy -- Empathy in Children -- Summary -- Chapter 5 Leading with Empathy -- Start Your Leadership Journey with Emotional Intelligence -- The Benefits of Exhibiting Emotional Intelligence -- Overcome Your Limiting Beliefs for Better Empathy -- Random Acts of Kindness Increase Empathy -- Instilling Empathy and Emotional Intelligence in Children -- Children Are Our Future -- Summary -- Part 3 Empowerment -- Chapter 6 Enterprise Empathy |
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Empathy Improves Productivity -- Empathic Leadership -- How to Be an Empathic Leader -- Improving Psychological Safety -- Benefits of Psychological Safety -- Customer Empathy -- Shifting to a Remote Workforce Overnight -- How to Develop Empathy at Work -- Empathy as a Core Tenet of Organizational Culture -- Crowdsource Empathy -- Hire for Empathy -- The Power of a Generative Culture -- Summary -- Chapter 7 Employee Empathy -- The Benefits of Empathy in the Workplace -- Remote Is the New Normal -- How to Increase Psychological Safety -- A Good Work-Life Balance -- Summary |
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Chapter 8 Optimism, Evolution, andEmpowerment -- Adversity in 2020 -- Let's Be Optimistic about Our Future -- Leapfrogging Innovation and Evolution -- Leading with Empathy -- Chapter 9 Actions for Empathy -- Empathy for Adults -- Encouraging Empathy in Children -- Share Your Stories -- Notes -- About the Author -- Index -- EULA |
| Notes |
Description based upon print version of record |
| Form |
Electronic book
|
| ISBN |
9781119837275 |
|
1119837278 |
|
