Description |
1 online resource : illustrations |
Series |
SAGE Business Cases |
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SAGE Business Cases
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Summary |
Business Process Management (BPM) is well known for improving the competitiveness and sustainability of a business, and is widely applied. But, BPM practices in SMEs are alarmingly low, regardless of the potential positive impacts BPM brings. This is due to: limited resources, absence of a cross-functional mindset and lack of strategic clarity. Adopting BPM as a management paradigm across the enterprise [hereafter referred to as Enterprise-BPM (E-BPM)] reduces operational inefficiencies and supports innovative practices essential for success, which is the key to SMEs. However, SMEs lack the required know-how, and hence, BPM education/training plays a vital role in supporting this transformation. This case is based on a Norwegian conference venue operating in the Norwegian market. This narrative describes the organization, the context for deploying BPM on enterprise-level and related challenges |
Bibliography |
Includes bibliographical references and index |
Notes |
Description based on XML content |
Subject |
Workflow -- Management.
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Small business -- Management.
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Small business -- Management
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Workflow -- Management
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Genre/Form |
Case studies.
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Études de cas.
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Form |
Electronic book
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Author |
Opsahl, Hanna, author
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ISBN |
9781526495068 |
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1526495066 |
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