Intro; Foreword Project Management Agency Karlsruhe (PTKA); Foreword Cluster Management itâ#x80;#x99;s OWL; Preface; Acknowledgements; Contents; 1 Introduction; 2 Concepts and Definitions; 2.1 Process; 2.2 Performance; 2.2.1 Performance of companies; 2.2.2 Performance of processes; 2.2.3 Performance of machines; 2.3 Variability and Specificity; 2.3.1 Variability; 2.3.2 Specificity; 3 Derivation and validation of the gap formula; 3.1 Derivation; 3.2 Simulation; 3.3 Discussion; 4 Applications; 4.1 Managing changing situations; 4.1.1 A taxonomy of perturbations; 4.1.2 Dealing with perturbations
4.2 Technical solutions4.2.1 Single Machine; 4.2.2 Multiple Machines; 4.2.2.1 Multiple machines -- same task; 4.2.2.2 Multiple machines -- different tasks; 5 Conclusion; 5.1 Results; 5.2 Recommendations; 5.2.1 Rethinking machines; 5.2.2 Rethinking processes; 5.3 Outlook and future work; References; Glossary
Summary
In this publication a widespread phenomenon is studied: in many usage scenarios modern complex machines show a significant difference between the maximum sustainable performance available in well specified environments and the average performance many users experience in their everyday interaction with the machine. This performance gap appears to be increasing with technical progress and performance of machines. Although this situation is probably well known to many readers -- and very often not so quietly endured -- it was not studied systematically so far. This publication describes the conceptual background of the performance gap in a very general way. It develops a semi-quantitative description and points to approaches to reduce the performance gap in current and future environments
Bibliography
Includes bibliographical references
Notes
Online resource; title from PDF title page (SpringerLink, viewed January 23, 2018)
