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Author Zerio, John.

Title Tollens N.V. Holland : Surfstone / prepared by professor John M. Zerio and assistant professor Nittaya Wongtada ; with assistance from Fred Rodkey
Published [Glendale, AZ] : Thunderbird, The American Graduate School of International Management, ©1999

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Description 1 online resource (22 pages) : illustrations
Series International business online (text)
Thunderbird case series
Summary In February 1990, Kees van der Maas, Sales Director of Tollens N.V., is faced with a decision on whether Tollens should introduce its Surfstone solid surface material into the United States. An international company by force of geography, Tollens' products were found in the majority of European countries. Sales totaled $434.6 million in 1989, 51% of which was exported from the European market. Surfstone accounted for 36% of company sales. Due to growing competition and the difficulty of signing new distributors, Tollens's margin on sales had started to show some decline, from 4.1% in 1984 to 3.3% in 1989. Although Tollens had considerable international experience, most of this experience was with countries which were closer both in geography and psychology than that of the United States. Entry into the U.S. market would require a different set of competencies and resources
Notes Title from resource description page (viewed July 24, 2014)
Thunderbird case number: A12-99-0009
This edition in English
Subject Export marketing -- Case studies
Organizational change -- Netherlands
Export marketing.
Organizational change.
Netherlands.
Genre/Form Case studies.
Form Electronic book
Author Nittaya Wongtada.
Rodkey, Fred.
Thunderbird, The American Graduate School of International Management.