Description |
vii, 215 pages : illustrations, map ; 24 cm |
Contents |
1. History and Background -- 2. ISO 9000 Family of Standards -- 3. ISO 9001 Explained -- 4. How to Plan and Implement an ISO 9000 Quality System -- 5. Auditing Quality Systems -- 6. Managing the Quality System -- 7. The Consultant's Role in ISO 9000 Registration -- 8. Case Studies |
Summary |
The book introduces the 20 basic elements of ISO 9000 and describes how each can be implemented in a wide array of construction-related companies. It coaches readers in the development of quality manuals, general quality procedures, work instructions, and the forms that are used in a quality assurance system. Numerous case studies demonstrate the ability of ISO 9000 to improve a company's quality performance, avoid costly errors that erode profits, and produce satisfied customers eager to use the company's services again |
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Here is the ultimate handbook for engineers, architects, contractors, specifications workers, and hardware managers who need to deliver products and services at a consistently high level of quality. It introduces ISO 9000, a proven method of building a quality track record that will stand up under the closest scrutiny even in the most competitive environments. ISO 9000 in Construction enables construction professionals - from architects and engineers to contractors and suppliers - to develop quality standards and procedures precisely suited to their particular needs and responsibilities. It offers step-by-step instructions on the implementation and management of an ISO 9000 quality assurance system and demonstrates how the system puts the quality-management process into effect before work begins and detects and corrects problems before they reach disastrous proportions |
Analysis |
Construction Quality control |
Notes |
"A Wiley-Interscience publication." |
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Includes index |
Subject |
Construction industry -- Quality control.
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Engineering contracts -- Standards.
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ISO 9000 Series Standards.
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LC no. |
95026005 |
ISBN |
0471121215 (alk. paper) |
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