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Book Cover
E-book
Author Mulligan, Christopher, 1964- author.

Title Talent keepers : how top leaders engage and retain their best performers / Christopher Mulligan and Craig R. Taylor
Published Hoboken, New Jersey : John Wiley & Sons, Inc., [2019]

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Description 1 online resource
Contents Intro; Talent Keepers; Contents; Preface; Acknowledgments; Introduction: Energizing a Changing Workplace; Blink, and Your Staff Has Changed; Embracing the Data (and Everything After); The Confluence of Generations; "Begging Them to Stay"; Good Leadership Still Wins; Building a Winning Strategy; Chapter 1: Engaging Your Talent Is a Business Imperative; The True Cost of Turnover; Leadership as a Market Advantage; Introducing the Leader Engagement Index; Notes; Chapter 2: What Engages People at Work?; The Tipping Point; I Don't Need No Satisfaction; The Four Drivers of Employee Engagement
Organizational FactorsJob/Career Satisfaction; Coworker Relationships; Credible Leadership; The Four Drivers and the Leadership Engagement Index; Chapter 3: Leaders and Their Impact; The Case for a Focus on Leadership; Why Focusing on Leaders Gets Results; Enthusiasts; Skeptics; Critics; Uninspired; Best Boss/Worst Boss; Leaders Underestimate Their Impact; Different Background, Different Response; Commit, Engage, Excel; Chapter 4: Communication: The Lubricant of Change; Blaming Up; What Not to Do; What to Do: Sharing Down; Chapter 5: Solving the Career Growth Dilemma; Recognize the Right Way
Trust Each Other with Your CareersShifting Career Aspirations; The Stay Interview; Career Growth and Accountability; Performance; Reputation; Connections; Job Stratification; WOWs, Wet Socks, and Snorkels; WOWs; Wet Socks; Snorkels; Chapter 6: New Rules for Building a Leadership Team; The Fish Rots ... ; Promote for More Than Just Job Skill; Measuring "Will Do" and "Can Do"; Chapter 7: Creating an Engagement and Retention Culture; Can You Fix Culture?; Communication Is Still the Key; Creating the Culture; Onboarding; Measuring and Monitoring; Action Planning; Accountability
Market What You're DoingExit Surveys; Chapter 8: Building the Business Case for Engagement and Retention; Where's the Money?; Finding the Money; Spreading the Impact; Building a Winning Strategy; Appendix: TalentKeepers Engagement and Retention Solutions; About the Authors; Index; EULA
Summary "A strong US economy with record low unemployment rates and the shift to Millennials, is now the largest generation in the workforce are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen. They are nurtured by organizations with great cultures and strong leadership. Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. This book includes research-based methods of engaging employees, beginning the moment they are hired. With 6 client case studies which focus on how the organization put an engagement plan into practice and achieved success, readers will come away with specific, actionable strategies they can begin implementing immediately in their organization. The book details the most successful tactics to achieve higher levels of workforce engagement and retain more employees;"-- Provided by publisher
Notes Includes index
Machine generated contents note: Preface Acknowledgments Introduction Energizing a Changing Workplace Blink, and Your Staff Has Changed Embracing the Data (and Everything After) The Confluence of Generations "Begging Them to Stay" Good Leadership Still Wins Building a Winning Strategy Chapter 1 Engaging Your Talent Is a Business Imperative The True Cost of Turnover Leadership as a Market Advantage Introducing the Leader Engagement Index Notes Chapter 2 What Engages People at Work? The Tipping Point I Don't Need No Satisfaction The Four Drivers of Employee Engagement The Four Drivers and the Leadership Engagement Index Chapter 3 Leaders and Their Impact The Case for a Focus on Leadership Why Focusing on Leaders Gets Results Best Boss/Worst Boss Leaders Underestimate Their Impact Different Background, Different Response Commit, Engage, Excel Chapter 4: Communication: The Lubricant of Change Blaming Up What Not to Do What to Do: Sharing Down Chapter 5: Solving the Career Growth Dilemma Recognize the Right Way Trust Each Other with Your Careers Shifting Career Aspirations The Stay Interview Career Growth and Accountability Job Stratification WOWs, Wet Socks, and Snorkels Chapter 6: New Rules for Building a Leadership Team The Fish Rots Promote for More Than Just Job Skill Measuring "Will Do" and "Can Do" Chapter 7: Creating an Engagement and Retention Culture Can You Fix Culture? Communication Is Still the Key Creating the Culture Chapter 8: Building the Business Case for Engagement and Retention Where's the Money? Finding the Money Spreading the Impact Building a Winning Strategy Appendix: TalentKeepers Engagement and Retention Solutions TalentKeepers' Experience and Capabilities Commit, Engage, Excel About the Authors Christopher Mulligan, Chief Executive Officer, TalentKeepers Craig R. Taylor, Vice President, Client Services, TalentKeepers
Bibliography Includes bibliographical references and index
Notes Online resource; title from digital title page (viewed on April 29, 2019)
Subject Employee retention -- United States
Incentive awards -- United States
Leadership -- United States.
BUSINESS & ECONOMICS -- Leadership.
BUSINESS & ECONOMICS -- General.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Employee retention
Incentive awards
Leadership
United States
Form Electronic book
Author Taylor, Craig R., 1951- author.
LC no. 2018060301
ISBN 9781119558279
1119558271
9781119558255
1119558255