Description |
1 online resource (200 pages) : illustrations |
Contents |
Introduction -- -- Integrating the art and science of care into the everyday delivery of health services : challenges for research and practice / Laurette Dubé, Guylaine Ferland, and D.S. Moskowitz -- -- Part One. The Art of Care, Organizational Constraints, and Patient and Provider Outcomes -- -- Measuring the quality of the primary care relationship / Dana Gelb Safran -- The emotional and interpersonal dimensions of health care and their impact on organizational and clinical outcomes : building an integrative, action-oriented research agenda / Carole A. Estabrooks -- Measuring and monitoring patient outcomes / Diane M. Irvine Doran -- -- Part Two. The Science of Care : Focus on Emotional Processes -- -- Behind every great caregiver : the emotional labour in health care / Arlie Russell Hochschild -- Patient emotions in a clinical context : coping with anxiety and depression and other negative emotions / Gilbert Pinard -- Patient emotions and the "engineering" of provider responses for more effective care / Laurette Dubé -- -- Part Three. The Science of Care : Focus on Interpersonal Processes -- -- Interpersonal process in the patient-physician relationship / Debra L. Roter -- Patient-practitioner communication in conventional and complementary medicine contexts / Heather Boon -- An interpersonal social support approach to understanding the patient-practitioner relationship / Krista K. Trobst -- -- Part Four. Challenges in Integrating the Art and Science of Care into Health Research and Practice -- -- Dynamic conceptions of dimensions in the interpersonal domain / D.S. Moskowitz -- Methodological challenges to capturing dynamical aspects of health care acquisition / Lawrence R. Levy, Richard W.J. Neufeld, and Weiguang Yao -- Outcomes in health care : motivation, measures, and drivers at the population level / Terrence Montague |
Summary |
Annotation Experts from medicine, nursing, psychology, sociology, and management present concepts, methods, and findings relevant to improving models, practices, and strategies for providing health care |
Analysis |
Emotional dimensions |
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Interpersonal dimensions |
Notes |
Papers originally presented at a conference held at the Faculty of Management, McGill University, May 18-19, 2000 |
Bibliography |
Includes bibliographical references (pages 163-186) and index |
Notes |
Print version record |
Subject |
Medical personnel and patient.
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Social medicine.
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Patients -- Psychology
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Medical care.
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Sick -- Psychology.
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Delivery of Health Care
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Professional-Patient Relations
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Social Medicine
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Sick Role
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Patient Care
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MEDICAL -- Physician & Patient.
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Sick -- Psychology
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Medical care
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Medical personnel and patient
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Patients -- Psychology
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Social medicine
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Genre/Form |
Electronic books
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proceedings (reports)
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Conference papers and proceedings
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Conference papers and proceedings.
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Actes de congrès.
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Form |
Electronic book
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Author |
Ferland, Guylaine, 1957-
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Moskowitz, Debbie S.
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Dubé, Laurette.
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Institut universitaire de gériatrie de Montréal.
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McGill Initiative for the Integrative Management of Health.
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ISBN |
9780773571181 |
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0773571183 |
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